Arming leaders with the latest approaches to putting OPEX in the driving seat for a digitally-enabled business.
Business improvement leaders are finding themselves at cross-roads as companies pour money into digitalisation initiatives in a bid to remain competitive. The feeling is that without RPA, AI and other digital enablers, companies will be left on the side line. But the question for the OPEX world is: what is our new role in this shifting dynamic?
Join us in London to hear how thought leaders have won a seat for OPEX at the boardroom table in this rapidly evolving landscape. What are the lessons they have taken from successes and failures, and what do they see as the future for process, people and technology?
Building the agile organisation of the future
Data-driven process improvement and measurement
Fresh ways to embed customer-centric transformation
Lessons learnt from implementing RPA and AI at scale
Successful approaches for engaging the C-suite
"The conference opened my eyes, gave benchmarking insights and let me get out of my box/silo."
"Provided a good understanding of the business requirements of digital transformation."
"Valuable. Especially variations of industries and theme."
"Great networking event"
"Very valuable - lots to take back."
"Great to network with people who have similar challenges."
"Highly useful event from which I took many great insights for how to improve our Lean and CX journey. Excellent opportunity to hear about similar challenges in different industries."
"The event was very valuable - it gave additional insights, ideas to bring into my current organization and acted as a dose of inspiration."
"It was the first time I attended the event and it was extremely valuable for me to be able to benchmark our BPM initiatives against what peers are doing in other companies."
"Extremely useful to understand the trends and changes through open discussion with peers from multiple industries… a 'must attend' event for process professionals"
"The event was an eye-opener on new practices and solutions, as well as a great place to interact with professionals coming from different industries."
“I’m looking forward to learning about the experiences of other organisations and leaders in this area, sharing ideas and exploring creativity together”
2019 Advisory Board Members
Managing Director, Operational Excellence
ING, Wholesale Banking
Supply Chain Coordination Limited, NHS
South Oxfordshire and Vale of White Horse District Councils
Director LCI for Business Service Operations
Head of Continuous Improvement
Director, Operational Excellence
Head of Customer Journey
Former Head of Process and Progress for Operations - Flat Products
Continuous Improvement Lead
Head of Transformation Programme