01 - 03 April, 2019 | London, UK

Laura Evans


Chief Operating Officer
Naked Wines


1:40 PM “You had me at Merlot”: Truly understand your customers to offer the ultimate personalised service

  • The benefit of having all of your IT in house and how innovation benefits from that
  • The advantage of collaboration being part of your DNA: Working with IT, Sales and Operations
  • How we link customers with similar taste buds: Analyse consumer data and embed that into your operating model
  • Give consumers their information back to them through product personalisation


Check out the incredible speaker line-up to see who will be joining Laura.

Download The Latest Agenda