01 - 03 April, 2019 | London, UK

Leah Templeman

Head of Operations
Monzo Bank

2:50 PM How Monzo built a customer-focused digital business from scratch

  • The customer service, collaborative culture and skill set embedded in Monzo’s architecture
  • How we built our core systems from scratch and aim to bring all our IT in house to improve operationally
  • Build a product that your customers love so much that they want to tell people about it
  • Build features into your app that are based on customer experience

Check out the incredible speaker line-up to see who will be joining Leah.

Download The Latest Agenda