16 - 18 April, 2018 | Hurlingham Club

Exclusive Interview -Janne Ohtonen_Avios

Janne Ohtonen content

Dr Janne Ohtonen has delivered numerous challenging change programs, many double-digit performance enhancement. He believes that the most dramatic changes to an organization's effectiveness and performance come through an alignment of customer experience to business processes, enterprise architecture and innovation. This requires both leadership and commitment. Dr Ohtonen shares his insights in this exclusive PEX Network article, ahead of the OPEX Week: Business Transformation Europe Summit.