01 - 03 April, 2019 | London, UK

Bryan Oak


COO/Head of Strategy & Business Architecture
Searchlight Consulting


11:00 AM Get your basics right before starting an end-to-end process transformation

  • Set the right context, vision and objectives for your programme
  • Review your business operating model and examine the capabilities required to become a truly customer-centric business
  • Understand the root causes within today’s processes; the opportunities to improve and deliver strategic business objectives, before you change or automate
  • Align all stakeholders behind the programme and empower them to make end-to-end decisions based on a framework of governance and trust
  • Why your leadership is imperative to successful, strategic business transformation


Check out the incredible speaker line-up to see who will be joining Bryan.

Download The Latest Agenda